Geretino values your privacy and security. We are committed to protecting your personal information and ensuring that your shopping experience is safe and secure. The terms of this Privacy Policy apply to all of our activities conducted through the Site.
YOUR RIGHTS
You have the right to control how your personal information is used, and we offer several options to help you do so. Depending on where you live, you may be able to review, update, correct, or delete your personal information, object to certain types of uses, or choose which cookies you want us to use when you shop online.
We will make reasonable efforts to honor your requests, even if your country or state does not require us to do so. However, please note that we may not be able to delete or stop using your personal information if it is required for payment processing, order fulfillment, or compliance with tax, audit, or regulatory requirements.
Please note that we may not be able to alter or delete certain personal information, even if you have requested it if we are required to retain it to provide you with the services you have requested, fulfill our obligations to you, comply with applicable laws or regulations, or for security or internal business reasons.
Additionally, information that you have shared with others, such as reviews or forum postings, may continue to be publicly visible, and some copies of your information, like log records and residual copies, may remain in our database, albeit anonymized.
You have the right to control how your personal information is used, and we offer several options to help you do so. Depending on where you live, you may be able to review, update, correct, or delete your personal information, object to certain types of uses, or choose which cookies you want us to use when you shop online.
We will make reasonable efforts to honor your requests, even if your country or state does not require us to do so. However, please note that we may not be able to delete or stop using your personal information if it is required for payment processing, order fulfillment, or compliance with tax, audit, or regulatory requirements.
Please note that we may not be able to alter or delete certain personal information, even if you have requested it if we are required to retain it to provide you with the services you have requested, fulfill our obligations to you, comply with applicable laws or regulations, or for security or internal business reasons.
Additionally, information that you have shared with others, such as reviews or forum postings, may continue to be publicly visible, and some copies of your information, like log records and residual copies, may remain in our database, albeit anonymized.
THE INFORMATION WE COLLECT
We gather information about you using various methods, including:
- Information you provide to us when you make a purchase, sign up for a newsletter.
a. To process your online orders, we request that you provide us with certain information, including your name, email address, shipping address, phone number, and payment details.
b. If you wish to receive marketing communications from us, you can sign up on our websites. To do so, we will require your email address to send you promotional materials. Additionally, we collect information when you participate in a contest or survey.
c. When you reach out to us regarding a customer service issue or with any other questions, we gather information about the communication method you use, such as email or social media platforms. We also collect the content of those communications and any additional details. For instance, if you send us an email, we will collect your email address.
d. When you access our website, we may collect information about your device, such as its IP or MAC address, as well as data on your browser and settings. We also gather details about your shopping preferences and how you engage with our digital products. - Information we collect when you interact with our websites, social media sites, and other products and services. This may include information about your device, like IP addresses and MAC addresses, as well as data collected through cookies.
- Information we obtain from other sources, like data analytics firms.
- Information we create ourselves by analyzing the data we have collected about you, such as your shopping preferences.
COOKIES
We use three categories of cookies, strictly necessary, performance, functional, and marketing, which are text files placed on your computer, to automatically collect information about your online activity. This information helps us to better understand how visitors interact with our website. Some cookies are essential for our website to function properly, and we do not provide an option to opt out of these strictly necessary. However, you can remove them by adjusting your browser settings, but this may limit your ability to use certain features on our site.
We use strictly necessary cookies for technical reasons to ensure that our website functions efficiently. These cookies help us to balance website traffic, limit traffic to key parts of the website to maintain performance levels and facilitate your usage of our website.
Performance cookies enable us to count visits and traffic in order to gain insights such as which pages are the most popular and how visitors navigate the site. All information gathered by these cookies is aggregated and thus anonymous. We will be unable to offer you a personalized experience if you do not enable these cookies.
Functional cookies make it possible for the website to deliver greater functionality and customization.
Marketing cookies are used to track your online activity and provide personalized advertisements based on your interests. By collecting information about your browsing behavior, these cookies help us to deliver ads that are more relevant to you. However, you have the option to opt out of these cookies by adjusting your browser settings. Please note that opting out may result in seeing less relevant ads.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your personal information to provide you with our products and services and to operate our business. We may use the information we collect for multiple purposes, such as analyzing your behavior on our website, tailoring the site to your needs, and ensuring that activity is not fraudulent. We may also use your purchase information for accounting and financial reporting purposes.
Sometimes, we obtain your consent to use your information, but other times, we use it for our own legitimate interests, to fulfill a contract with you, or to comply with legal obligations. For example, when you make purchases online, we process your information to fulfill our contractual obligations.
If you no longer wish to be contacted for marketing purposes, you can click on the link at the bottom of any promotional message or contact us using the information provided in the “Contact” section.
a. We use your information to process, fulfill, and communicate with you about your orders, as well as to respond to your customer service inquiries. Additionally, we use your information to enroll you in rewards (in case of special events) programs and inform you of policy or product changes that may impact you.
When we use your information in this way, we do so to fulfill a contract with you or to comply with a legal obligation.
b. We use your personal information to send you marketing communications, such as emails, or social media messages, about our products, services, and promotions. We will only send you marketing campaigns if you have specifically agreed to receive them. However, you may opt out of these communications at any time.
c. To improve our products and services, we analyze and predict our customers’ preferences based on the data we collect about their use of our digital content.
WHO DO WE SHARE YOUR DATA WITH?
We ensure that your personal data is only accessed by authorized individuals who require it for the intended purpose. Within Geretino, we may share your personal data to fulfill the intended processing purpose, including order fulfillment, payment processing, bookkeeping systems, software development, development tools, and marketing content creation. In case of a merger, acquisition, reorganization, or other business transaction, we may transfer your personal data to a third party.
We may share your personal information with firms that operate as personal data processors in order to fulfill the authorized processing purpose. These are firms that process data on our behalf and adhere to our directions. Our personal data processors assist us with logistics, customer support, order fulfillment, payment processing, and advertising and promotions. We collaborate with postal services, logistics, and shipping suppliers for logistics support, external customer support services for customer service, financial services, and payment service providers for order fulfillment and payment processing, marketing services, social media, and online services.
Third-party platforms
The website may have links to other websites and social media features provided by third-party platforms, which may collect your information and set a cookie to function properly. The third-party operator may provide us with certain information, including personal information. Clicking on social media icons on the website may give us access to your personal information provided on those third-party sites or applications. The privacy policy of the third party providing the feature or website applies to your interactions with them, while our Privacy Policy only applies to our Site
RETENTION OF YOUR DATA
We retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected, provide services, and maintain business continuity when you order products through the website. If you request us to erase the information, we will do so, except when required by law or necessary to comply with applicable law, resolve disputes, or enforce our rights and agreements. If we cannot delete some information due to technical reasons, we will notify you and take steps to prevent further use of the data. Anonymized data may be used without any time limit.
NOTICE
This policy may be updated periodically to reflect changes in our practices or for other operational reasons. Any changes made to the policy will be posted on this page. By accessing the site after any changes to this Privacy Policy, you are deemed to have accepted those changes.